Frequently Asked Questions

What is the PRISM course of treatment?

A standard course of treatment typically includes 15 sessions taking place over 8 weeks, with booster sessions as needed. Each session lasts approximately 45 minutes. A customized treatment plan will be created under the supervision of our Medical Advisor.
Is PRISM safe?

Yes! PRISM is a non-invasive, drug-free therapy that uses real-time brain activity monitoring to help individuals regulate their responses to PTSD symptoms. Since it doesn't involve medications or invasive procedures, the risks are minimal, making it a safe option for many individuals dealing with PTSD.
Will I need to continue PRISM indefinitely?

Most people do not need to continue PRISM long-term once they complete their initial course of treatment. However, follow-up sessions or maintenance therapy may be recommended, especially in times of stress or if symptoms of PTSD return.
How soon will I see results from PRISM?

The timeline for seeing results from PRISM can vary from person to person. Some individuals may begin to notice improvements in their PTSD symptoms after just a few sessions, while others might require several weeks of consistent treatment to experience significant changes. Typically, noticeable results are often observed within 10 to 20 sessions, but the full benefits may continue to develop over time, even after the therapy concludes. It's important to have realistic expectations and work closely with our healthcare provider to monitor progress and adjust the treatment plan as needed.
Is any special preparation required?

There's no special preparation needed - you can eat normally, take your medications, and won't be put to sleep during the treatment. You can drive yourself to and from the clinic, and many patients return to work or school right after.
How do I know if PRISM is right for me?

PRISM is ideal for individuals with PTSD, mood disorders, or anxiety who haven’t found success with medications or traditional therapies. A consultation with a specialist will involve a thorough evaluation of your medical history, symptom severity, and brain activity patterns to personalize the treatment. If you're looking for a cutting-edge, non-invasive option with a tailored approach, PRISM could be a strong fit.
Help me understand my payment options.

As of November 2024, PRISM is not covered by private or government insurance programs. However, we offer a reduced flat rate for treatment in alignment with our mission as a 501(c)(3) nonprofit organization. This option can be discussed during the consultation process.
How does PRISM work?

During a PRISM session, individuals sit in a calm environment while wearing an EEG headset that tracks their brain activity. The headset communicates with a computer that provides feedback based on brain patterns linked to PTSD. By observing and adjusting their brain responses, individuals can work towards retraining their brain function, potentially reducing PTSD symptoms over time.
What is PRISM for PTSD?

PRISM for PTSD is a cutting-edge therapy that employs neurofeedback techniques to address the symptoms of post-traumatic stress disorder (PTSD). By leveraging advanced technology to monitor brain activity in real-time, this approach enables individuals to better regulate their responses, offering a pathway to potentially reduce PTSD symptoms.
Does PRISM have any side effects?

PRISM is generally well-tolerated, with mild side effects like scalp discomfort, headaches, or temporary dizziness. Serious side effects, such as seizures, are extremely rare, and PRISM's precise targeting may reduce the risk of unwanted effects compared to conventional methods.
How does TMS work?

TMS uses magnetic fields to create small electric currents in the brain. These currents target areas of the brain involved in depression, helping to adjust neural activity and improve mood over time.
Who is a candidate for TMS?

TMS is typically recommended for individuals with depression who have not responded to other treatments, such as antidepressant medications or psychotherapy. It can also be beneficial for people who experience unwanted side effects from medication.
How soon will I see results from TMS?

Many patients begin to notice improvements in their mood after several sessions, though the timeline can vary. Some individuals may experience relief sooner, while others may take a little longer to see significant changes.
Does TMS have any side effects?

Most people experience minimal side effects from TMS, with the most common being mild headaches or scalp discomfort at the site of the magnetic pulses. These side effects are usually temporary and subside shortly after treatment.
What is TMS?

TMS (Transcranial Magnetic Stimulation) is a non-invasive treatment that uses magnetic pulses to stimulate specific areas of the brain associated with mood regulation. It's primarily used to treat depression, especially in cases where traditional treatments like medication and therapy haven’t been effective.
Is TMS safe?

Yes, TMS is considered one of the safest brain stimulation therapies available. It is non-invasive, meaning it does not require surgery or anesthesia, and has a low risk of side effects compared to other treatments.
Will I need to continue TMS indefinitely?

Most people do not need to continue TMS long-term once they complete their initial course of treatment. However, follow-up sessions or maintenance therapy may be recommended if symptoms of depression return.
Is any special preparation required?

There's no special preparation needed - you can eat normally, take your medications, and won't be put to sleep during TMS . You can drive yourself to and from the clinic, and many patients return to work or school right after
Help me understand my payment options.

We now accept insurance and offer self-pay options, including a generous Financial Hardship program aligned with our nonprofit mission as a 501(c)(3) organization. Visit our Fees page to learn more.
How long does each TMS session take?

A typical TMS session lasts about 8-10 minutes, and Accelerated TMS typically consists of 50 sessions over the span of 5 days. Traditional TMS treatment is delivered in 8-22 minute increments, 1-2 times a day, over the course of 6 to 10 weeks, depending on your specific diagnosis, protocol, and schedule. We will personalize your treatment plan according to multiple factors, including schedule availability.
What is TMS?

Transcranial Magnetic Stimulation (TMS) is an FDA-approved, medication-free, non-invasive treatment with higher remission rates than antidepressants and psychotherapy. Please click here to learn more about this cutting-edge technology.
What is PRISM?

PRISM is an FDA-cleared, medication-free, non-invasive treatment designed to alleviate symptoms of chronic PTSD. Click here to learn more about this game-changing technology.
What are my self pay options?

If your insurance plan is not currently accepted at our office, we offer several options to make treatment as accessible as possible. We accept all major credit cards, HSA/FSA cards, checks, cash, wire transfers/ACH payments and offer financing through CareCredit, a health, wellness and personal care credit card that you can use to finance the care you want and need. Additionally, as a nonprofit organization, we proudly offer a financial hardship program to help reduce costs for those who qualify, ensuring no one has to choose between their well-being and affordability. For more information on our financial assistance programs, please visit our Fees page.
Do you accept insurance?

We are committed to making breakthrough mental health care accessible to everyone. For more information our accepted insurance plans, payment options, and financial assistance programs, please visit our Fees page.
Do you have a financial hardship policy?

As a registered 501(c)(3) organization, we offer a generous financial hardship program that may provide significant reductions in TMS treatment fees based on your income level as documented by IRS Form 1040. For PRISM, we offer a reduced flat rate for treatment. Please ask one of our care team members about this during your consultation. Please visit our Fees page for more information.
Are consultations free?

Our prescreen interviews are complimentary; however, consultations with Dr. Muir and his staff are not. If we accept your insurance, the cost of your visit will be billed at the specialist rate as Dr. Muir is a dual board-certified child, adolescent, and adult psychiatrist.
What are your hours of operation?

Our regular office hours are Monday through Friday from 8:00 AM to 6:00 PM, and Saturdays by appointment. Please note that office hours may vary to accommodate patient needs. Feel free to contact us via phone, text, chat, or email for the most current information.
How do I make an appointment?

To schedule an appointment, please click below and complete the form. A member of our Care Team will contact you within one business day.

Do you accept insurance?

For TMS, we currently accept insurance from Cigna, Medicare and TRICARE and are working to expand coverage.

As of November 2024, PRISM is not covered by private or government insurance programs.

What are my self-pay options?

If your insurance plan is not currently accepted at our office, we offer several options to make treatment as accessible as possible. We accept all major credit cards, HSA/FSA cards, checks, cash, wire transfers/ACH payments and offer financing through CareCredit, a health, wellness and personal care credit card that you can use to finance the care you want and need.

We also provide a generous financial hardship program aligned with our mission as a 501(c)(3) nonprofit, and we encourage all prospective patients to apply, regardless of financial situation

What is your financial hardship policy?

As a registered 501(c)(3) organization, we offer a generous financial hardship program that may provide significant reductions in TMS treatment fees based on your income level as documented by IRS Form 1040. For PRISM, we offer a reduced flat rate for treatment. Please ask one of our care team members about this during your consultation.